Management Development

All governments use huge amounts of assets to protect and deliver services to their citizens. These include offices, hospitals, schools, prisons, defence establishments, airports, vehicles, equipment, and materials. The effective management of these expensive assets and their effective deployment in support of Government priorities is a vital factor in achieving high performance and value for money. This RIPA course is designed to equip delegates with the skills and knowledge to instigate and maintain high-quality asset management.

Learning objectives

By attending this programme you will be in a position to play a major role in the improvement of asset management within your organisation. The general benefits that will accrue include:

·          A better understanding of the importance of asset management in achieving high-quality and best value services;

·          Improved asset management techniques and an understanding of the principles involved in improved governance through improved management information and accountability;

·          Understanding the need for a business case approach, together with detailed options appraisal techniques to be undertaken before significant capital expenditure is undertaken;

·          A clear understanding of the issues and actions that affect asset management, including the value of an integrated property terrier (a list of the properties in use by the organisation) and inventories (lists of equipment held at specific locations);

·          An insight into some major asset management success stories and the benefits that they have brought

Course content

During the course delegates will:

·          Be provided with the knowledge and skill sets to initiate, develop and inform effective asset management;

·          Develop an understanding of the importance of asset management in its widest sense; Identify the data, systems, professional and administrative strategies and resources that need to be put in place and the best ways of securing them in their own environment;

·          Develop knowledge and skill sets to gather the core information needed to inform asset management strategies and action plans;

·          Develop a toolkit for the preparation and delivery of Asset Management Plans;

·          Prepare personal Action Plans to be implemented on their return to the workplace

Public and Private Sector Corporate Governance

Dates:   On demand

Location: London

Price: £3,500.00

Duration: 2 weeks

Course ref:  CCUK_CDP53

Overview

The aim of the programme is to provide an introduction to, and the application of, the principle of corporate governance. It will show how more efficiency can be achieved by the application of appropriate checks and balances thereby reducing the risk of concentration of power, abuse and error.

Learning objectives

You will be able to:

Understand how the principles of corporate governance can be applied Identify the issues that prevent this occurring and where reform is needed Appreciate how the principles can be applied specifically to your organisation Identify the practical operational benefits that will result Define the requirement of independent "non-executive" external advisers Apply modern techniques to measure performance of projects and the efficiency of services within the orbit of corporate governance.

Course content

·          Why corporate governance is important in public and private sector organisations

·          How it can be applied in highly political organisations

·          The principles of corporate governance and their practical application i.e. openness, inclusivity, integrity, and accountability.

·          The role of leadership, both political and official

·          Putting the principles into practice with current examples

·          The relationship with risk management

·          The impact of internal control

·          Giving assurance that proper arrangements are in place

·          The monitoring process and measuring quality and performance

·           The programme will include visits to public sector organisations together with private sector case studies that outline benefits and disadvantages that have emerged form the process. Delegates will be provided with checklists to assist in formulating their own approach to corporate governance for application in their countries

Management Strategies

Dates:   On demand

Location:  London

Price: £3,500.00

Duration: 2 weeks

Course ref:  CCUK_CDP46

Overview

To provide an introduction to key management strategies for anyone who has to achieve results by working through others; and to provide practical ideas for organisational change that take account of needs and cultures, and of the expectations of stakeholders; and that build for long-term improvement, energise staff, and align strategies with the organisation's purpose.

Learning objectives

You will be able to:

·          Review management practices and skills, and the culture in your organisation, and make practical suggestions for change to strategies, systems, skills, and attitudes

·          Develop and communicate management awareness

·          Encourage performance awareness and better motivation of staff

·          Deploy a range of management skills and strategies to benefit your organisation

Course content

Organisational effectiveness

·          Mission, goals, values, and standards

·          Delivering change

·          Culture and structures

·          Quality management

·          Financial management

Inspiring and motivating staff

·          Leadership

·          People and performance management

·          Appraisal, feedback and coaching

·          Competencies

Management and Policy Development: Skills for Senior Managers

Dates:   On demand

Location: London

Price: £3,500.00

Duration: 2 weeks

Course ref:  CCUK_CDP24
Overview

This senior seminar-based programme provides a highly condensed and focussed introduction to a selection of key, core skills that successful senior staff and leaders need in today's changing and challenging environment. These core skills will help them to improve their own performance and that of their staff and organisation.

Learning objectives

By attending this course you will be able to:

·          Understand the factors driving change in the public sector worldwide

·          Ensure that as a senior manager you have the portfolio of skills required to respond to these changes positively

·          Identify the need for and the direction of change in your organisation

·          Develop the skills to lead, plan and manage change

·          Apply techniques for improving organisational performance

·          Know how to develop your staff and improve their performance

·          Develop a workable action plan in relation to a chosen topic to apply on your return

Course content

·          The importance of improving the quality of policy making in a modern and effective public service

·          Techniques for improving policy making and policy evaluation, including examples of pioneering work in the UK

·          Holistic and integrated approaches to organisational performance analysis, management and improvement

·          Leadership styles and their effectiveness in different situations

·          Modern approaches to staff appraisal and development

·          Understanding our own character traits and what they mean for our management style and skills

·          Techniques for improving operational performance such as benchmarking and competition

·          The importance of project management skills for senior managers, particularly in relation to 'soft projects'

·          The importance of change management skills

·          Theories of motivation and their relevance to a changing public service

Obtaining & Maximising Resources Managing Aid Assistance

Dates:   On demand

Location: London

Price: £3,500.00

Duration: 2 weeks

Course ref:  CCUK_CDP50

 Overview

While every development initiative is unique, there are skills involved in design and delivery which can be transferred, and systems and structures that are capable of being amended and adapted to meet the needs of individual countries. When effectively applied, they can significantly reduce many of the difficulties currently encountered in seeking aid assistance and delivering projects using external funding. This two-week programme is designed to give an independent, practical approach to obtaining the resources needed for development initiatives and how to use them effectively to ensure sustainability.

Learning objectives

You will be able to:

·          Review experience in developing proposals and delivering projects

·          Compare and contrast examples of weakness and best practice elsewhere

·          Improve design and achieve more effective delivery of development and reform initiatives, particularly those funded by external donors

·          Propose systems and strategies for success

·          Manage externally funded development programmes more efficiently

·          Engage in practical exercises and role play sessions which include negotiating skills, project planning and monitoring and evaluation processes

·          Learn through contributions from donors and funders, external consultants and NGOs, by exploring their perceptions, experiences and expectations

Course content

Week 1:

·          Concept development

·          Key players

·          Roles and responsibilities

·          Context research

·          Stakeholder analysis and consultation

·          Engaging civil society

·          Data gathering

·          Proposal writing

·          Logical frameworks

Week 2:

·          Effective negotiation

·          Procurement

·          Change management

·          Project and programme management

·          Managing project teams

·          Assessment of impact

·          Monitoring and evaluation

Balanced Scorecard

Dates:   On demand

Location: London

Price: £2,100.00

Duration: 1 week

Course ref:  CCUK_CDP47

 Overview

To increase the capability of participants to implement and develop their organisation's approach to the Balanced Scorecard (BSC) for organisational capacity assessment, for capacity development planning, and for strategy mapping.

Learning objectives

By attending this course you will be able to:

·          Make recommendations to introduce BSC or improve its operation in your organisation - for both capacity assessment and strategy mapping

·          Assess the operation of BSC tools through international case studies

·          Improve the level of integration of different elements of an integrated performance management system

·          Adopt methods of making the BSC work in practice and gain 'buy-in' for participation in the process of developing a culture of continuous improvement

·          Identify vital priorities for Organisational Development though 'Quick Win' projects and strategic initiatives

·          Understand the role of leadership in the process of creating strategies for change through the BSC

Course content

·          BSC as an integrated performance management system: strengthening individual and organisational performance and service delivery

·          To evaluate different international approaches to BSC and assess their relative value and practicality to your local context

·          To assess organisational capacity in key results areas and through analysis of the key enablers for continuous improvement

·          To plan and conduct an effective management team self-assessment using BSC and use this to identify vital priorities for organisational development in your local context.

·          To understand how mapping your strategy using the BSC can enable a cultural change process and facilitate high levels of buy-in from managers, staff and partner organisations

·          To overcome barriers to effective implementation through the achievement of 'Quick Wins'.

·          To identify links with individual and organisational learning and competence development

·          To design an appropriate capability procedure for benchmarking continuous improvement, and to train managers in its effective operation.

·          To phase and sequence strategy implementation. within the absorptive capacity of your organisation

Public Relations

Dates:   On demand

Location: London

Price: £3,500.00

Duration: 2 weeks

Course ref:  CCUK_CDP64

 Overview

The course is designed to improve the ability of those managing and performing the public relations to think strategically, present and support arguments for public relations in strategy development, decision making and implementation. In addition delegates will develop their own skills in public relations thinking and practice.

Learning objectives

You will be able to:

·          Use public relations to provide support for and help to achieve your organisation's goals

·          Use communication techniques more purposefully and confidently

·          Discuss and receive input to the development of your own public relations strategy and programmes

·          Justify the contribution public relations makes - or can make - to you organisation's success

·          Improve your own skills in strategic thinking, planning, evaluation and implementation of communication programmes

Course content

·          Best practice in the management and performance of the public relations function

·          To contribute to strategic decision making within your own organisation

·          Techniques of analysis, interpretation and application

·          Strategic and tactical communication plan development

·          Practical ways to implement public relations strategies to achieve corporate goals

·          How to identify and design programmes for internal and external stakeholders

·          Presentation, implementation and evaluation skills

·          By critically examining case studies how the best practitioners operate

·          The latest techniques for using the new media

·          To prepare briefs and manage outsourced creative and implementing resources

·          Where public relations fits in the integrated communication model

·          The fundamentals of political decision making and the skills needed for political communication and lobbying