Leadership Development

Leadership

Dates: On demand

Location: London

Price: £3,500.00

Duration: 2 weeks

Course ref: CCUK_CDP1

Overview

The main aims of this programme are to assist participants in developing practical strategies for establishing, promoting and sustaining ethical change in their organisation. The programme also seeks to advance a more pragmatic style of leadership and management that encourages employees to work towards, rather than against the desired organisational future.

Learning objectives

You will be able to:

· Reflect on current standards of quality and output in their own organisations, and levels of customer satisfaction with the services they provide

· Analyse current business systems and practice and compare them to the desired future state

· Enhance understanding of methods to establish and communicate core values and codes of conduct for all employees

· Explore alternative methods of promoting and maintaining ethical and professional behaviour

· Identify areas of risk and develop techniques for monitoring, evaluating and adjusting strategies as they are implemented

· Compare aspects of strategy and change management practice from across the world which can be directly applied or adjusted to suit local conditions

· Develop practical strategies for initiating relevant and sustainable change to improve standards of integrity in the public service and private sector

Course content

What you will learn - Week One

· The role of strategic planning and management

· Initiating the strategic planning process

· Clarifying organisational mandates

· Situational analysis techniques and stakeholder analysis

· Identifying and defining strategic issues and strategic objectives

· Exploring the role of leadership and management to ensure effective strategy development and implementation

· Monitoring and evaluating results

What you will learn - Week Two

· Leadership through change - teams and individuals

· Analysis of the external and internal factors driving change and diagnosing organisational readiness for change

· Review of various strategies for change

· Analysis of the current state and desired state of the organisation

· Identification of core values underpinning the new organisation and the methods by which they can be communicated and supported

· Developing structures, systems and administrative procedures to support change culture and behaviour

· Anticipating and managing resistance to change

· Robust monitoring and feedback techniques

Leading Strategic Change

Dates: On demand

Location: London

Price: £3,500.00

Duration: 2 weeks

Course ref: CCUK_CDP2

Overview

This programme aims to look at ways to clarify the need for change and examines the barriers and pitfalls. It will also identify methods of implementing successful change. Participants will be introduced to new concepts and be involved in exercises to understand key change theories.

Learning objectives

You will be able to:

· Successfully deliver a change strategy in your own environment

· Ensure that the organisation is able to respond to change

· Use a set of proven techniques which will allow you to create the future vision, establish a realistic view of the present and to provide a methodical way to minimise risk as you move towards the new way

· Use models and practical advice that will help you to bring about effective change in a variety of situations

Course content

You will be able to:-

· Understanding the need for change and its impact on the environment

· Creating and communicating a shared vision of the future

· Developing a change strategy

· Setting strategic goals

· Evaluating and utilising the power and influence of those involved including stakeholders

· Influencing skills

Understanding and working with the organisational culture

· What is the existing culture?

· Managing change in a multicultural society

· Understanding and managing resistance to change

· Change and the individual

· Working with teams in a change environment

Making change happen

· Developing a change programme

· Project management

· Refocusing the organisation

· Managing risks

Planning the future

· Development of an action plan

Speech - Writing and Speech - Making for Leaders

Dates: On demand

Location: London

Price: £2,100.00

Duration: 1 week

Course ref: CCUK_CDP63

Overview

To equip participants with a sound understanding of the methods used to write and make finely crafted speeches. You will gain an insight into the tricks and techniques that make a great speech, both in its content and its delivery. The programme tutor, Greg Power was a former senior government adviser to Rt Hon Robin Cook MP and Rt Hon Peter Hain MP. He still advises several ministers on speeches and policy matters. After the 2005 general election he set up his own organisation, Global Partners, which acts as a consultancy on issues of democracy and good governance in countries seeking to strengthen their political institutions.

Learning objectives

You will be able to:

· Use your knowledge to construct winning arguments, research and collate lively material, and draft speeches with impact.

· Advise ministers, politicians and public figures on their appearance, delivery and speech-making style

Course content

· What makes an effective speech

· What is required from the speech-writer

· To identify the audience, the objective and the message of each speech

· Methods of research and preparation to craft a message

· How to structure speeches for maximum effect

· How to use language and rhetoric to make your points memorable and understood

· Delivery, appearance and body language

· Analysis of famous speeches by world leaders using audio and video material - what works and what doesn't

· Practice exercises in speech-writing and speech-making

Practical Communication Tools and Techniques

Dates: On demand

Location: London

Price: £4,400.00

Duration: 3 weeks

Course ref: CCUK_CDP61

Overview

Communication techniques are vital skills for today's successful senior managers and leaders to deliver policies and services efficiently. If governments and commercial bodies are to be understood and supported, they must be able to deliver clear messages in print, on television, radio and through the immediate worldwide reach of the Internet. This programme will provide you with the skills to communicate effectively to peers, staff, stakeholders and the public. In addition you will learn how to write and deliver speeches that ensure your organisation's message has the impact you desire.

Learning objectives

You will be able to benefit from:

· A more confident and professional image in the media

· The opportunity to practice new skills to prepare for and deliver effective radio and television interviews

· The ability to organise and run effective press conferences and media campaigns

· The ability to write competent press releases.

· Use your knowledge to construct winning arguments, research and collate lively material, and draft speeches with impact and importance

· Advise ministers, politicians and public figures on their appearance, delivery and speech-making style

Course content

What you will learn

Module 1: Speech-writing and Speech-making for leaders

· How to create an effective communications strategy

· Stakeholder management - communicating with partners and funders

· Briefing ministers and senior government officials

· Communicating with the public through the media - news releases, news conferences and briefings

· TV and radio interview techniques

· Making the case for internal communications

· Using staff as advocates

· Use of practical tools like staff intranets and internal newsletters

· Use of websites, e-zines, e-mail and intranets and online consultation techniques

Module 2: Communication Strategies

· Different types of speeches for different purposes

· Planning, preparation and marshalling arguments

· The structure and content of speeches

· Delivery, appearance and body language

· Analysis of famous speeches by world leaders using videos - what works and what doesn't?

· Practice exercises in speech-writing and speech-making

Communication Strategies

Dates: On demand

Location: London

Price: £3,500.00

Duration: 2 weeks

Course ref: CCUK_CDP62

Overview

This programme aims to improve public policy making and service delivery for senior managers and policy makers, by raising awareness of the vital role that communication plays from the beginning as an integral part of the policy making process. The programme will give you a clear view of your department's positional strengths in communication, and its opportunities for innovation and improvement. You will be shown the importance of the communication technique and how best to use these techniques to encourage information flow through the organisation and to the public. Learning objectives

You will be able to:

· Produce better planned communication strategies based on a clear understanding of the needs of those affected by your policies and actions

· Create positive and purposeful relations with the media

· Manage crises decisively and seek creative strategies for addressing difficulties

· Make recommendations to involve the public in the improvement of the service provision

· Produce persuasive and constructive proposals to improve service delivery

· Improve the focus on team and organisation service objectives, including professional and information management

Course content

Policy Making and Service Delivery

· The role of communications in policy planning and development

· How to create an effective communications strategy

· How to plan communications

· Stakeholder management - communicating with partners and funders

· Briefing ministers and senior government officials

External Communications - the Media and the Public

· Communicating with the public through the media - news releases, news conferences and briefings

· How to write effectively

· How to create effective speeches and presentations

· How to manage a communications crisis

· TV and radio interview techniques

Internal Communications

· Making the case for internal communications

· Using staff as advocates

· The impact of culture

· Presenting information persuasively and informatively

· Use of practical tools like staff intranets and internal newsletters

E-Government

· Growth and impact of services and communications provided online

· Use of websites, e-zines, e-mail and intranets