Information Management
Modernising Paper-based and Electronic Records Management Systems
Dates: On demand
Location: London
Price: £3,500.00
Duration: 2 weeks
Course ref: CCUK_CDP56
Overview
This course presents modern approaches to managing paper and electronic records and will provide participants with practical tools and methods to implement sustainable records management within their own organisations. These tools and guidelines can be used in government, not-for-profit agencies and the private sector to effectively manage records to support better service delivery and evidence-based decision-making. On completion of this course, participants will receive one year's membership to ACARM. Founded in 1984, The Association of Commonwealth Archivists and Records Managers (ACARM) aims to promote professional development in the field of records and archive management throughout the Commonwealth.
Learning objectives
You will be able to:
· Organise paper and electronic records
· Conduct information surveys
· Develop sustainable strategies to manage and preserve records
· Create policies and guidance to implement systematic improvements
· Understand the features and functions of electronic records management systems and electronic document management systems
· Know the breadth and scope of implementing an electronic records and document management system and/or automating records management processes
· Develop tools and processes to determine business requirements and select a system to support those requirements.
Course content
· Techniques for records management, classification, retrieval, appraisal and preservation
· Systematic processes for records retention and disposal
· Setting strategic priorities for records management
· Understanding components of practical policies, procedures and guidelines
· Assessing and developing records management competencies
· Principles of preservation for paper and electronic records
· Electronic records management system issues including how to choose appropriate business processes for automation
Management Information Systems
Dates: On demand
Location: London
Price: £3,500.00
Duration: 2 weeks
Course ref: CCUK_CDP55
Overview
The modernisation of public services, development of better governance and stimulation of national economies in the global market are high priorities for governments and senior officials worldwide. This two-week intensive programme aims to provide you with a full overview of the information systems process and will enable you to improve your organisation's ability to transform services across government, to citizens and business in response to increasing demands for improvement.
Learning objectives
You will be able to:
· Develop an efficient and effective IS strategy
· Gain an understanding of business process re-engineering
· Improve the ability of your organisation to effectively use IS systems to smooth the decision making process
· Increase your knowledge of procurement, outsourcing and facilities management
· Be able to put into place processes to be better prepared for IS system failures
Course content
· The challenges and dilemmas facing management including social and ethical issues
· The organisation of IS and its relationship with the user community
· The effective management of information and knowledge
· The process of tenders and procurement, use of consultants, outsourcing, facilities management, service level agreements, cost-benefit analyses and performance measurement
· Project management and the systems development life cycle
· The importance of IS security, audit and associated legislation
· The principles of business continuity and disaster recovery planning
Freedom of Information: Implementing, Managing and Using the Right to Information
Dates: On demand
Location: London
Price: £4,500.00
Duration: 2 weeks
Course ref: CCUK_CDP26
Overview
Access to information is key to transparent government. Without it, those in power cannot be held accountable for their actions and decisions whilst citizens cannot measure the effectiveness of specific policies and programmes or engage in informed debate. Freedom of Information (FOI) legislation provides a framework for the active dissemination of information, as well as a mechanism for requesting information that is not routinely released. However, legislation also needs to ensure that the access to government information will not infringe the rights of individuals and organisations, or threaten the safety and security of the nation. Based on first hand experience of designing and delivering FOI compliant public services in a number of countries, this course will introduce participants to practical approaches for managing and using access legislation to ensure that the aspirations of accountability and transparency are met. This course will spend time in both London and Edinburgh in order to examine two different approaches to FOI by comparing and contrasting the distinct arrangements in place in the separate legal and cultural context of Scotland with those in England and Wales.
Learning objectives
· Provide practical suggestions for the drafting of primary and secondary access legislation
· Develop a communication strategy in support of implementation
· Design simple systems for tracking requests
· Conduct an assessment of your organisation to determine readiness to implement and manage FOI
· Develop basic processes for handling and responding to requests including using standard forms and templates
· Recommend the best appeal mechanisms for your jurisdiction
· Provide practical training to others on the use of exemptions and public interest tests
· Establish working relations with civil society to meet expectations
Course content
· Basic principles and purposes of access legislation including Freedom of Information and Data Protection
· Detailed understanding of the components of FOI legislation
· Review of two separate FOI jurisdictions and distinct cultures (England and Scotland) to understand lessons learned
· Elements for implementing FOI, both for the public sector as whole but also within specific organisations
· How to manage information in support of the legislation
· Dealing with the public
· Practical approaches to handling requests and releasing or withholding information