Human Resource
Management of Performance and Reward
Dates: On demand
Location:
Price: £3,500.00
Duration: 2 weeks
Course ref: CCUK_CDP6
Overview
The aim of the programme is to provide a thorough grounding in the essentials of managing performance; what we can do to motivate our staff to facilitate better effort, and better skills; the common barriers to performance improvement; the importance of targeting stakeholders' needs; and the vital role of line managers.
Learning objectives
You will review your organisation's
· Performance management systems
· Performance needs analysis
· Performance culture
· Project and teamwork skills
· Leadership and readiness for change
· On the basis of your review, you will produce practical proposals for change and improvement. As part of this, you will seek to communicate
· The mission and values of the organisation
· Better focus on performance as a means of advancement, including
· Competence based appointments and promotions
· Use of measures and goals
· Relating reward to performance
Course content
· Performance management and the elements of performance management systems
· Measures and outcomes
· Appraisal and appraisal interviewing
·
· Motivation, incentivising, and organisation culture, including ethical and value-related issues
· Change management, and the reasons for resistance to change
· Competence development and the learning organisation
· Customer focus and quality systems
Succession Planning
Dates: On demand
Location:
Price: £2,100.00
Duration: 1 week
Course ref: CCUK_CDP10
Overview
This one-week intensive programme aims to equip participants with the skills and knowledge to establish and manage a process to recruit the right employees into the right jobs, develop the skills and abilities of promising staff and prepare them for promotion, while retaining and motivating them to ensure return on the organisation's investment. It is an essential programme for organisations wishing to take a more strategic and integrated approach to organisational resourcing, promotion and development strategies through: " Targeted recruitment, selection and promotional activities " Auditing of the organisational "talent pool" " Active and focused development of promising and essential staff " The fostering of the desired organisational culture through the development of a group of people who share key skills, values and attitudes recognised as essential to future success and organisational longevity.
Learning objectives
You will be able to:
· Improve retention of key staff
· Reduce time lag between vacancy of posts and appointment of appropriately skilled successors
· Target learning and development strategies that actively support organisational goals
· Gain a motivated, committed and appropriately skilled cadre of managers and professionals
Course content
· Methods to identify critical posts, anticipated vacancies and possible successors
· Development of current and future competency sets for key posts
· How to create active assessment, selection and promotional tools
· Methods to identify gaps in current employee and candidate competencies
· How to audit the developmental needs of key staff and build appropriate and supportive learning and development strategies
Change Management
Dates: On demand
Location: London
Duration: 3 weeks
Course ref: CCUK_CDP15
Overview
To assist participants in developing practical strategies for establishing, promoting and sustaining change in their organisation. To encourage a more pragmatic style of leadership and management practice that works with and through staff to ensure successful and sustainable change.
Learning objectives
· Reflect on current standards of quality and output of your organisation, and levels of customer satisfaction with the services provided
· Analyse current business systems, practice and management styles and compare them with the 'desired state' of the organisation
· Consider methods for defining organisational and departmental aims and objectives, and plan for the implementation of strategic change
· Develop practical strategies to ensure sustainable change
· Underpin the required core values and beliefs through strategic human resource practice and improved management skills
· Identify key areas of risk and develop methods for monitoring, evaluating and adjusting strategies as they are implemented
Course content
What you will learn
Module One
· International trends in organisational change - impact on organisational structures, strategies, management styles and competencies
· Strategic planning and management
· Leadership through change - selecting appropriate styles and skills
· Analysis of the external and internal drivers for change, desired speed and focus of the change, identifying appropriate change strategies
· Determining the organisation's readiness for change
· Selling the need for change at all levels; securing buy-in
· Building a learning culture for sustainable change
Module Two
· Analysing the current organisational state; its working culture, internal processes, systems, staff and skills
· Improving customer service and output
· Changing working culture and management practice in support of organisational goals
· Using Human Resource systems as key drivers of change
· Improving organisational effectiveness through Performance Management
· Managing and motivating staff through change Module Three
· Anticipating and managing resistance to change
· Turning reluctance and resistance into co-operation and enthusiasm
· Project management techniques for change implementation
· Business process re-engineering
· Evaluation and monitoring techniques
· Devising change management action plans
Assessment Centre Development
Dates: On demand
Location:
Price: £2,100.00
Duration: 1 week
Course ref: CCUK_CDP19
Overview
Complex assessment techniques and business psychology play a vital part in recruitment and development strategies of many successful organisations. In conjunction with Capita Resourcing - specialists in recruitment and managed HR resources - Our Assessment Centre Development programme is designed to assist you with your recruitment needs by providing you with the tools and know how to assess the competence of your candidates for development and recruitment purposes.
Learning objectives
· This programme is run in accordance with the British Psychology Society (BPS) requirements to ensure delegates are eligible for nationally recognised qualification
· Interactive learning environments enabling delegates to gain maximum learning for their organisation and also learn from both shared experiences and the knowledge of the trainer
· The ability to transfer many of the skills learnt during the training programme so that participants may use them in work situations such as internal interviewing, staff appraisals and team building
· Learn from experienced trainers and business psychologists with extensive practical experience of using tests and a wealth of knowledge around their advantages and disadvantages
· Develop your skills through extensive coverage of equal opportunities, diversity and disability issues
· Gain a British Psychological Society (BPS) accredited Level A Certificate in Occupational Testing
Course content
· An understanding of Competencies and how to assess against a competency framework
· An understanding of the rules of fair and open competition
· Techniques to avoid bias in interview and assessment
· The range of tools available for assessment and development
· How to administer and score cognitive psychometric tests
· How to mark written exercises, group exercises, role plays and interviews against competencies
· How to choose the right exercises for the roles being assessed
· How to timetable an assessment day