Organisational Reform: Improving Effectiveness

Overview

All organisations – public and private – are under constant pressure to improve their effectiveness to meet increasing expectations from stakeholders. This applies to public sector bodies undergoing reform and to private sector bodies competing in difficult markets. This programme aims to introduce delegates to the key strategies and interventions required to improve organisational effectiveness – to develop high-performing organisations.

Learning objectives

You will be able to:

Improve your understanding of the way organisations work and your ability to critically analyse the performance of your own organisation Learn relevant consultancy style tools and techniques for analysing performance and the scope for improvement Understand and be able to apply key interventions for improving organisational performance Know how to decide on which interventions to choose according to your analysis of your organisation’s current health and future development needs Know how to manage these changes to a successful outcome.

Course content

· Techniques for assessing an organisation’s current “health” such as capability reviews and the business excellence model
· Understanding organisational dynamics, culture and values
· The impact of organisational design on performance and effectiveness
· Holistic performance management and objective setting
· Leadership and management skills
· The importance of sound strategic and business planning in setting the direction and managing performance
· The importance of good corporate governance
· The importance of good HR policies and practices to ensure good people and therefore high levels of performance
· Teams and team building
· Developing staff to improve performance
· Where and how to use the private sector to improve effectiveness
· Strategies for managing these changes